LiveViridian.com || Communication

Congratulations to all who achieved the $300 July Jump Start Bonus in New Jersey

Check out the list of winners! Special recognition goes to the territory winners who will each receive $1,000:

ACE:
St. Vincent de Paul Church

PSE&G:
Fairlawn Jewish Center/Congregation Bnai Israel

JCP&L:
Tzvi Zombek

The overall Top Enroller, who will receive $2,000, is St. Vincent de Paul Church.

Well done!

We have made some improvements to online customer enrollment to ensure your customers enroll on your website:

If a customer enrolls on the corporate website, the customer is immediately prompted to enter information for their Referring Associate’s Personal Website. The customer is forced to “opt-out” of selecting an independent Associate.

The enrollment process will prevent customers from enrolling with utility information that is already in Viridian’s system. This will avoid all cases of duplicate enrollment.

Send all marketing materials to compliance@viridian.com for review before producing or sending to customers! Take a look at a flyer highlighting common mistakes and suggested edits.

All marketing materials must state “Viridian Independent Associate” and include your name and Associate ID Number.

Renewable Portfolio Standards Language

Viridian is proud to provide greener energy. Make sure you are accurate and specific when you write or speak about this topic. Here is some helpful information for you:

Each state has its own Renewable Portfolio Standards. The 20% by 2020 Renewable Standard referred to in Viridian’s marketing material is a goal proposed by the Federal Government in the American Clean Energy Act (aka Waxman-Markey bill). The bill was passed by the House of Representatives in June 2009, but has yet to be passed in the Senate or signed by the President. Check out our Affordably Green page for more info and RPS facts. Click on each state on Our Markets to view that state’s green standards.

Customer Network Change Requests

Requests for changes to past customer enrollments have been finalized. These changes are being programmed and will be visible in your back office by September 30th.

New Customer Reassignment Policy is now Active

You will have 5 business days from the day a customer enrolled to request that a customer who unintentionally enrolled on the corporate website be moved into your network. Requests can be made via e-mail to askV@viridian.com or by calling Viridian Customer Care at 1.866.663.2508. Please review our Customer Change Request Policy.

Important: One Year Associate Renewal

If you have been a Viridian Associate for one year it's time to renew! If the renewal date on your back office homepage is coming up soon, click on "My Account" then "Associate Renewal" and follow the steps to renew.

Today is the last day for Early Bird Rates! Don’t wait to enroll; tomorrow registration jumps to $99 per person!

Click here to register.

If you purchased a 10-ticket bundle, we will contact you in order to assign a name to each ticket.

PowerUP! 2010 will be the year’s biggest event and a great place to learn, network, be inspired and be recognized.

Need more reasons to attend PowerUP! 2010? Here are just a few:

Learn about the new Viridian compensation plan and how it can benefit you!
Be entered to win one of two free trips to Brazil!
Receive the new Viridian Starter Kits
Be the first to see exciting new videos, marketing tools and other information
And much much more!

Is your passport up-to-date? You’d better check because you could be going to Brazil with Viridian! Your convention ticket is an automatic entry into the drawing to win one of two free trips! Click here to find out how you can increase your chances of winning.

New Jersey Customer Eligibility Reminder

New Jersey Customers must be caught up on their payments to the utility in order to be eligible for consolidated billing on Viridian’s service. If a New Jersey customer (commercial or residential) does not pay their balance for two consecutive periods, they will be switched to dual billing then dropped from Viridian’s service. If a customer is dropped from Viridian’s service for any reason, you will see their status change to “Dropped” in your Personal Customer Status Report.

New Jersey Commercial Customer Enrollment

Enrollment is still only available through the NJ Commercial Enrollment Form available in your back office. We are currently developing the online process to include information necessary for the Delinquent Provision Form. Remember that qualifying NJ commercial customers takes a little longer, which is why Fast Start Bonus Period 1 is 40 days in New Jersey.

PSE&G Billing

If you or one of your customers was affected by the PSE&G billing error (email sent on 9/15), today (9/24) is the last day customers can request a refund check instead of a bill credit. Customers who have not requested a refund check will receive a credit on their next bill.

Maryland Launch Associates

If your start date was with Maryland launch in July, your free website trial period will expire shortly. Please go to your Back Office (My Account > Personal Website) and enter your payment information. Your web address will show a “server error” in place of your Personal Website if you do not perform this update